Frequently Asked Questions
We offer a full suite of CPaaS (Communication Platform as a Service) solutions, including:
- WhatsApp Business API
- SMS & RCS Messaging
- Voice Solutions (IVR, Click-to-Call, Missed Call)
- Email Marketing & Transactional Emails
- Chatbots & Marketing Automation
- Rich Communication Services (RCS)
- Unified Dashboards & Analytics
RCS (Rich Communication Services) is the evolution of SMS — offering images, buttons, carousels, and branded messages inside the native messaging app (no app needed). SandeshTech helps you:
- Enable RCS campaigns
- Design interactive flows
- Automate responses using AI
- Analyze customer engagement in real time
Yes. Our platform supports omnichannel orchestration, so you can design smart workflows that switch between WhatsApp, SMS, RCS, or email depending on user behavior, preferences, or fallback logic.
Absolutely. We serve clients across:
- Healthcare & Diagnostics
- Fintech & Banking
- E-commerce & Retail
- Travel & Logistics
- Education
- and more. Our solutions are fully customizable for your business logic and customer journey.
Yes. SandeshTech builds smart, conversational bots that work on WhatsApp, websites, RCS, and even voice IVR — powered by NLP and workflow automation.
Trusted by 1800+ Organizations & Brands PAN India
We have been using SandeshTech service for last 4 years and really impressed with the
customer service and personalised attention . Keep up the good work!!
Sumit KumarCo &Founder- Nulearn
A great company with enthusiastic leader Anandd Tripathi with full SMS delivery commitment
at it's best. SandeshTech keep following-up till you are satisfied. We have learnt from them
and trying to execute the same principles for our customers. Best of Luck Team.
Amit AroraCEO &Saryasya Pvt. Ltd.
SandeshTech has been pivotal in our journey to deliver the best services. We really
appreciate efforts of Sandesh team who managed most successful SMS & Voice campaigns
of Lifeasy. The delivery of OTP & Trans SMS is really fast. Best Wishes Team SandeshTech!
Jasvinder AroraAVP - Retail, & Siyaram's Silk Mills Ltd.
SandeshTech has been pivotal in our journey to deliver the best services. We really
appreciate efforts of Sandesh team who managed most successful SMS & Voice campaigns
of Lifeasy. The delivery of OTP & Trans SMS is really fast. Best Wishes Team SandeshTech!
Rakesh GuptaCo-Founder, & Lifeasy
Sandesh Technology has been our Trusted Partner for many years for dissemination of
critical messages and information to desired audience, their backend Technical Support
& timely delivery has been exceptional!
Anirudha ChauhDirector, & CII
A very good team with best understanding of markets. Company has good market strategies
to provide best output and branding.
Anirudha Chauhan Director & , CII
